Monitoring employee communication in chats

Messenger Monitoring

Control communication in messengers and social networks

  • Intercept messages in all popular chats, messengers, and social networks.
  • Analyze the text of messages and attachments.
  • Automatic actions upon detection of keywords.
  • Block the sending of messages or messengers entirely.
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Monitoring messengers and messages in social networks

OctoWatch intercepts, saves, and analyzes conversations in messengers and social networks.

Intercept messages in Facebook
Intercept messages in Vkontakte
Intercept messages in Odnoklassniki
Intercept messages in Mail.Ru
Intercept messages in Skype
Intercept messages in Zoom
Intercept messages in WhatsApp
Intercept messages in Telegram
Intercept messages in ICQ
Intercept messages in Jabber and XMPP

Features:

  • Supported social networks: Facebook, Vkontakte, Odnoklassniki, Google Hangouts, Mail.Ru Chats.
  • Supported messengers: Skype Web, Skype Desktop, Skype for Business, Zoom, WhatsApp, Telegram, ICQ, Jabber (and others with the XMPP protocol).
  • You can block any social networks on all computers during working hours.
  • You can set up the interception of messengers and social networks only for specific employees or departments, or completely disable it.
  • All text and attachments that employees receive and send are recorded and indexed. With the "Global Search" feature, you can easily find the desired keyword in the text.
  • OctoWatch correlates events that occur close together in time, allowing you to see not only the text conversation but also how the computer screen looked at that moment.
  • The standard set of rules includes rules that will send notifications upon detection of obscene words and phrases related to drugs.
  • You will also be notified if a user spends more than 30 minutes per day on social networks during working hours.
  • With the rule system, you can configure automatic actions that will be taken upon detecting certain keywords in the conversation (e.g., blocking access to the computer).

Why it is important to control employees' activity in social networks

The use of social networks in the workplace carries a number of negative consequences that a manager should track and eliminate:

  • Waste of working time: statistics show that each employee spends between 30 to 120 minutes of work time on social networks each day.
  • Industrial espionage is prevalent in today’s world, and thanks to technological advancements, the tasks of collecting sensitive information have become significantly easier: employees often do not realize how easy it is to "leak" information just by posting another message on a social network. This includes not only the publication of financial data (reports, statistics, salary levels) but even simple photographs of offices. There is a known case where a photo of British Prince William in a military unit surfaced in the media, with a sheet of paper containing an employee’s login and password visible on the computer screen in the background.
  • Another reason to control employees’ activity in social networks is the overall reputation of the company they work for. For example, employees often discuss the company or management in private correspondence.
  • Social networks allow for the publication and distribution of illegal content, primarily videos, music, and photographs. All of this is part of intellectual property, and gradually in domestic realities, responsibility for the illegal distribution of such content is increasing.
  • The practices of successful companies indicate that social networks can have not only a destructive impact on employees but also give them a certain degree of freedom and rest. The key is to manage the time of work and rest wisely, and, of course, not to forget about control.

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